AudienceView Professional Reviews & Product Details
Unlock growth with ‘More’ than just a ticketing software.
Master the business of live events with AudienceView Professional – the all-in-one event ticketing solution that helps connect enthusiasts to your events. Now with even more control and flexibility to create and manage events, provide your patrons with an unmatched experience.
Easy to use, Flexible Ticketing System
The data conversion was seamless; the training was comprehensive and easy to follow; our team integrated AudienceView Pro into our daily operations without interruption!
Kari C.
Business Manager
Small-Business(50 or fewer emp.)
Audience View Professional
Audience View Professional has helped to streamline the ticketing process for our Annual Event. The multiple layers of event, patron, donation, and product management features makes daily use very easy. The integration of links into our marketing and website are seamless and user friendly.
Mike H.
Director
Entertainment
Small-Business(50 or fewer emp.)
Ideal ticketing program for venues with multiple spaces and events
Detailed reports give the information we want and need.
Ryan R.
T
Mid-Market(51-1000 emp.)
AudienceView Completely Changed How We Ticket and Fundraise.
We use it for all our ticketing needs and patron database. We have an easy cloud base program that allows us to work everywhere.
Dane L.
Executive Artistic Director
Small-Business(50 or fewer emp.)
AV Supports Nonprofit Needs
AV helps us execute over 70 events a year, creates multi event packages, and memberships with multiple benefits.
Sheryl B.
Marketing Director
Small-Business(50 or fewer emp.)
Love it!
This software made our work so much easier and cut hours off our workweek!
Jefferson A.
Owner and GM
Small-Business(50 or fewer emp.)
The Most Effective Ticketing Software Solution We’ve Found
The software is very feature rich. In contrast with some of its competitors it has a more robust suite of options when it comes to event creation and package management in particular.
Verified User in Performing Arts
Small-Business (50 or fewer emp.)
Great System
The whole process of importing data through to training and final use has been one of my best experiences.
Andrew S.
Director of Business
Small-Business(50 or fewer emp.)
Intuitive and Helpful
Audience View functions as both a CRM and box office. Having both platforms on the same software is very helpful.
Melissa Q.
Managing Director
Small-Business(50 or fewer emp.)
Good System for Ticketing, Marketing and Development.
Really like you can automate and customize contact to patrons, such as confirmations, reminders to events, etc.
Verified User in Performing Arts
Small-Business(50 or fewer emp.)
Tech Support is Top-Notch!
Tech Support responds in a timely manner and does all they can to resolve all issues.
Verified User in Performing Arts
Small-Business(50 or fewer emp.)
Excellent Customer Experience
I won’t go any place else to sell tickets.
Charles T.
Small-Business(50 or fewer emp.)
Easy to Manage and Great Support.
AudienceView Professional helps us selling more tickets. The Costumer service, quick respond. Very easy to manage the events and sell tickets.
Lucrecia M N.
Director of Operations
Small-Business(50 or fewer emp.)
Simple and Easy! Almost to a Fault.
Ease of ticket sales and donations. As a non profit we need this as streamlined as possible. Smooth and easy system, low fees, quick show builds, and a very responsive staff that can assist as needed.
Justin P.
General Manager
Small-Business(50 or fewer emp.)
They Listen and Continue to Improve
I like that AV has been listening to our requests on what needs improved. I know one or two things that my theater has directly requested that have been fixed or improved. They give me a way to sell my tickets to all of my different renting organizations, all of which have different needs and wants.
Jon S.
Small-Business(50 or fewer emp.)
AudienceView Has Been Our Go To For Years
Printing reports and at event check-in is easy and intuitive. It helps us manage all of our box office needs reliably.
Rob N.
Creative Consultant
Small-Business(50 or fewer emp.)
Robust Platform
Audience View is giving us more profile information about our guests and allowing us to identify revenue and numbers by show performed.
Verified User in Non-Profit Organization Management
Small-Business(50 or fewer emp.)
AudienceView Review
So much easier to use – very efficient and the ease and efficiency of the reports are great too. I love how quick the customer support team resolves issues: they responds almost immediately! We need that with a live Box Office for our theatre and with our 24/7 online operation. Quick and efficient. The platform itself is very easy to comprehend and to train others on.
Verified User in Entertainment
Small-Business(50 or fewer emp.)
If there is a Problem, AudienceView will Solve it.
AudienceView has been quick to address any problems when they arise, and to keep me informed of solutions. Their “solution expert professionals” have been a pleasure to work with. It’s a very user-friendly program from the administrative side. You aren’t constantly changing your program the way many companies do, requiring ongoing training for employees. It has been dependable.
They are working diligently to protect our company from hacking and viral attacks. They communicate well whenever there is an issue they need to address.
Larissa C.
Small-Business(50 or fewer emp.)
We use AudienceView to Sell and Manage Tickets, along with Patron and Donor Info.
Easy to use, efficient for managing and maintaining information.
Bradley A.
Small-Business(50 or fewer emp.)
Longtime Audience View User
It’s able to act as our complete data base for our organization. From tickets, donations, and other events that are ticketed.
Martine M.
Small-Business(50 or fewer emp.)
AudienceView Professional is my Preferred Ticketing Software System.
We needed venue and ticketing management and AudienceView provides an easy patron UX experience and always upgrading that process to be more efficient for ticket purchasers.
Derek B.
Small-Business(50 or fewer emp.)
Easy and Intuitive Ticketing System that has Good Backend and Customer Facing Interface.
I love how straight forward the system is to use and how easy it is for customers to interact with it.
Verified User in Performing Arts
Small-Business(50 or fewer emp.)
Such a Huge Time Saver
Selling tickets and tracking who’s coming to any given show is a breeze. Their instructional videos are also so well done and easy to follow.
Dominique L.
Event Manager
Small-Business(50 or fewer emp.)
Streamlines and Simplified our Outdated Scheduling System
This is our first online scheduling and billing experience and it has been such an improvement for us. It moved us to almost exclusively presale and speeds up the check in and seating process. Makes donations easier for patrons and the amount overall has gone up.
Verified User in Performing Arts
Small-Business(50 or fewer emp.)
A Good Platform for our Busy Theater, where we have a Variety of Programming
AudienceView Professional is pretty robust- the platform can handle our varied programming, donation campaigns and donor management.
Pamela J.
Small-Business(50 or fewer emp.)
AudienceView more than a year in.
We pull up information for funding campaigns and sending data to donors is so helpful.
Terry M.
Member Of The Board Of Advisors
Small-Business(50 or fewer emp.)
Great Customer Service…Always Quick and Helpful
AudienceView provides us the software that we need to run an efficient and user friendly ticketing platform. It is very easy to use and from setting up series to its user friendliness for my staff.
Tony S.
Small-Business(50 or fewer emp.)
Amazing Customer Support
AudienceView has amazing customer support. They are quick and thorough every time.
Joe L.
Small-Business(50 or fewer emp.)
Always Courteous and Accurate Help!
AudienceView is a user friendly ticketing program whose help is always there if I have a problem.
Terry F.
Small-Business(50 or fewer emp.)
Great Program and Easy to Use and Navigate
AudienceView allows me to copy a previous series when creating a new and similar event. Saves me a ton of time and possible errors.
Verified User in Entertainment
Mid-Market(51-1000 emp.)
Positive Business Experience
AudienceView Professional allows us to create paid events. Track payments, store information, and provide fast customer service. Easy to analyze and ran reports
Verified User in Higher Education
Small-Business(50 or fewer emp.)
Such a Huge Time Saver
Selling tickets and tracking who’s coming to any given show is a breeze. Their instructional videos are also so well done and easy to follow.
Dominique L.
Event Manager
Small-Business(50 or fewer emp.)
AudienceView is a User Friendly Ticketing System.
We are a small, non-profit performing arts center and AudienceView gives us a professional and user friendly platform for our ticketed events.
Verified User in Performing Arts
Small-Business(50 or fewer emp.)
Thank You AudienceView!
AudienceView allows us to seamlessly hold our annual events! It solves ticketing needs for our Foundation and allows us to drive donations with ticket purchases as well.
Verified User in Non-Profit Organization Management
Small-Business(50 or fewer emp.)
Audience View is User Friendly!
We use Audience View everyday and great customer support. Donor notes feature, easy to use.
Verified User in Performing Arts
Small-Business(50 or fewer emp.)
Easy to Navigate… Quite Intuitive
Verified User in Entertainment
Small-Business(50 or fewer emp.)
Positive Experience with Customer Service.
Verified User in Higher Education
Small-Business(50 or fewer emp.)
Creating Events and Running Box Office is Super Easy!
Every task is comprehensive. The ease of this software makes working the Box Office tasks much more pleasant.
Karen C.
Board Secretary
Small-Business(50 or fewer emp.)
Connect with Your Audience
The ease of use is incredible. Plus the customer side is nicely customizable and easy to use, with a highly professional appearance. AudienceView has made donations through the online platform during the pandemic a tremendous benefit. Also, they are always updating and evolving the system to make it more useful and powerful to achieve my goals.
Jess R.
Executive Director
Small-Business(50 or fewer emp.)
Great Ticketing Platform
I love the snapshot page. It lists all the current events as well as the tickets sold and the amount of revenue all in one line item! It is so much easier to use than our old Showare.
Tracy F.
Operations Manager
Small-Business(50 or fewer emp.)
Full Featured and Powerful
Reporting. This is the greatest strength of AVPro. The reports are super-robust, and highly and easily customizable. We want the vast majority of business to go through our website, and AVPro does this very well.
Andrew M.
Box Office Manager
Small-Business(50 or fewer emp.)
Robust, Effective System with Great Customer Support
I like the reports. They are usually very easy to generate and I can customized them to my needs.
Verified User in Performing Arts
Small-Business(50 or fewer emp.)
Great Transition Assistance, Speedy Support and Improved Customer Experience to our Patrons.
It has met all our needs and even given us added capabilities.
Troy G.
Producer
Small-Business(50 or fewer emp.)
Easy System to Understand with Many Nuanced Features.
AudienceView Professional is easy to pick up and learn quickly. Can be taught to attendants with ease. Aside from allowing me to sell tickets, the reporting side of the system has been very helpful as I try to understand my customer base and increase sales.
Justin P.
Box Office Manager
Small-Business(50 or fewer emp.)
Great Features Mean Great Benefits!
AudienceView Professional is great to allow us to have an integrated system for all our shows, classes, and other events. Gift cards are on the same system. We’re not managing different platforms for our different products. I have really liked the ability to add merchandise and donations to checkout process
Jerri W.
Executive Producer
Small-Business(50 or fewer emp.)
It’s So Easy to Use!
I love how you can search for an order easily. I think the name search update has helped.
Selene P.
OS2-Box Office Worker for LVA
Small-Business(50 or fewer emp.)
Tickets, Fundraising & Campaigns & More!
I like their support team’s process and feel like I have been heard with their updates and confirmations.
Michelle L.
Project Manager
Small-Business(50 or fewer emp.)
AudienceView Provides an All in One Solution for All Ticketing Needs.
The support features are robust and plentiful.
Maxwell J.
Ticketing Manager
Small-Business(50 or fewer emp.)
AudienceView Professional Helps Streamline Ticket Sales and Has a User-Friendly CRM
It’s great to be able to see donors in ticket sales screens and the ease of reporting has helped with our post-show analysis.
Angelina M.
Operations Assistant
Small-Business(50 or fewer emp.)
The Power to Communicate to our Patrons and Fill the House.
It is easy for our customers to purchase tickets and for our college community to use single sign-on (SSO) to purchase tickets. The reports are awesome and it is easy to post our COVID guidelines in multiple ways so that when they arrive there are no surprises.
Barb D.
Office Manager
Enterprise(> 1000 emp.)
AudienceView Pro is a User-friendly System That Has Taken our Organization to the Next Level.
The functionality is the best part about AudienceView Professional with easy databasing and reports. AudienceView Professional is great for tracking our subscribers and seating for our events. This is hugely beneficial in organizing our communications and events.
Verified User in Fine Art
Small-Business(50 or fewer emp.)
Great Product, Great Service
AudienceView has helped us streamline our operations regarding our ticketing and class registrations. Great customer service. Easy access to webinars on the product. Integrated reservation system with gift cards, season passes, seating charts, and donations – all make it easy to use.
Verified User in Entertainment
Small-Business(50 or fewer emp.)
Haven’t Found Anything I don’t Like about AV!
We went from a very basic, no feature having system, where I had to contact customer service anytime I wanted to make changes. AV fixed all of that. It is easy to use, can do batch event editing and the customer service is awesome.
Chantry 4.
GM
Small-Business(50 or fewer emp.)
Professional Quality and Easy to Use
Professional Quality and Easy to Use
Crane R.
Education Director and Volunteer Coordinator
Small-Business(50 or fewer emp.)
User Friendly
Audience View is exceptionally user-friendly. With limited training, I was able to fully grasp audience view within just a few days of working with it. By using audience view we eliminate the need to book tickets through our own program.
Verified User in Entertainment
Small-Business(50 or fewer emp.)
Comedy Zone
AudienceView Professional is great at handling ticket sales, seating, and processing payments. It is easy to use, once learned there are many tools that make ticketing easy
Joey B.
Comedy Zone Manager
Small-Business(50 or fewer emp.)
AudienceView Serves All Our Needs
Years ago, we started using AudienceView Professional to manage volunteer usher registration. We now can send reminder emails to each volunteer about their shift. We also pull those lists from mass emails to ushers. There are so many options to sell tickets, packages, products, etc. Over the years, many enhancements have been introduced to make the patron experience much easier.
Julie J.
Audience Services Manager
Small-Business(50 or fewer emp.)
Beyond Pleased with Audience View Professional!
Audience View has been incredibly user friendly – to the point that I’ve recommended it to several other small businesses that I work with regularly! Occasionally there is a question that I can’t find an easy answer to in the FAQ and Portal, but customer service responds quickly and has helped me find the answers I need! AudienceView Professional’s custom seating charts have been a game changer during the pandemic! A definite upgrade from Vendini.
Missy S.
Director of Operations
Small-Business(50 or fewer emp.)