AudienceView Professional Reviews & Product Details

We like that ticket purchases, donors, and memberships are housed all in one place which gives the museum a deeper understanding of how often our patrons participate, donate, and renew. We also like that anyone who who works here can log into it from anywhere. We also find that the report functions are thorough and fairly easy to use.

We have small events that happen throughout every day and sometimes have to change on the fly. The ability to easily add, remove, and edit event times quickly and easily is a huge benefit. Duplicate Records report is also helpful. We are working to reduce duplicates. We have to report out on where visitors come from, age range, and race/ethinicity. Between the online ticket sales, ease of building ticket types and checkout questions we are able to collect that and report out on it easily. The other benefit is seeing our memberships (we have them set up as flex packages tied to a donation campaign) but we can easily how many times a member has used their benefits. We also like that we can see who is a recent donor on the check-in feature which gives our staff an opportunity to that people.

The ease of use is incredible. Plus the customer side is nicely customizable and easy to use, with a highly professional appearance. AudienceView has made donations through the online platform during the pandemic a tremendous benefit. Also, they are always updating and evolving the system to make it more useful and powerful to achieve my goals.

The functionality is the best part about AudienceView Professional with easy databasing and reports. AudienceView Professional is great for tracking our subscribers and seating for our events. This is hugely beneficial in organizing our communications and events.