AudienceView Professional: Your Arts People Alternative
Its Time to Choose a Smarter, More Supportive System
If you’re stuck relying on support tickets for basic changes, dealing with outdated tools, and waiting days for a response—you’ve outgrown Arts People. Audienceview Professional is built for arts organizations that are ready to scale, simplify, and succeed.
- Fast Onboarding
- Real-time support
- Smarter reporting
- Layered security that protects your revenue
Trusted by 2,400+ Venues
AudienceView Professional is built for lean, passionate teams that need software as versatile as they are. By streamlining operations, our customers grow faster—averaging 17% year-over-year growth.
Why Arts Organizations Are Switching to AudienceView Professional
Our platform is designed by event leaders, for event leaders. Trusted worldwide by performing arts venues of all sizes, we provide solutions to the very problems that frustrate Arts People users:
- Self-Service Shouldn’t Be a Luxury: Former Arts People clients told us they had to submit support tickets for every change – from updating prices to modifying seat maps. Sometimes, it took two weeks for those requests to be implemented. With AudienceView, your team can make those same updates in under 5 minutes, no support required.
- Faster, Smarter Reporting: Say goodbye to Excel workarounds. We offer 25+ built-in reports, automation, and dashboards
- Better, Powerful CRM: Understand your patrons with robust tagging, segmentation, and duplicate prevention – something the Arts People platform lacks.
- Mobile-Responsive & Patron Friendly: Our consumer experience is seamless on any device – unlike the outdated Arts People interface.
- Top-Tier Security: Arts People clients were impacted by fraud last year. But AudienceView puts your transaction security first: We’ve blocked 80,000+ fraudulent transactions in 2025 alone, saving clients over $22M.
Timber Lake Playhouse: Successful Transition from Arts People to AudienceView
DELIVERING FASTER, STREAMLINED EVENT LOGISTICS
Frustrated by support-dependent workflows on their previous system, Timber Lake needed more control and efficiency. With personalized training from AudienceView, their team became fully independent—building shows in just 20 minutes and selling 4,000+ tickets in four months.”
CRM and Reporting That Fuels Growth
Growing organizations need actionable data to move faster, fundraise smarter, and sell more tickets. Arts People makes data hard to access and act on. Their lack of patron tagging, poor duplicate prevention, and rigid reports leave you in the dark.
AudienceView Delivers:
- A unified patron database for donors & ticket buyers
- Custom and pre-built reports (25+)
- Report automation and data dashboards
- Patron tagging, segmentation, and CRM task tracking
Flexible Ticketing=
More Revenue
Flexibility increases revenue. Arts People makes it difficult to scan individual tickets or offer customized memberships and packages, restricting long-term growth of patron engagement and revenue growth.
Audienceview empowers you with:
- Full control over packages, tiers, and subscriptions
- Digital, mobile, and printed tickets
- Flexible seat maps and individual ticket scan-ins
- Dynamic pricing automation
Built-In Marketing & Audience Growth
AudienceView doesn’t just help you sell tickets – it helps you sell more of them. We give you the tools and the team to grow your audience from day one.
With AudienceView, you’ll get:
- A free go-live marketing campaign executed by our in-house audience growth experts.
- Free event listings on theatermania.com, viewed by 2.9M+ live-event fans every month.
- Integrated email marketing tools with Mailchimp and Constant Contact – no more exporting and importing lists manually
AudienceView isn’t just just a platform – it’s a promotion partner.
Support That Actually Supports
If you’re tired of waiting days for help, you’re not alone.
With Arts People, even basic changes like adjusting ticket prices requires a support ticket. With AudienceView, you’re in control – and backed by responsive support when you need it. Never submit a ticket for basic tasks again.
We offer:
- Live phone support for critical needs
- A self-serve portal with 400+ resources
- Weekly tips inside the platform
- 24/7/365 emergency support
Here’s Why Our Clients Prefer us to Arts People
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There are so many options to sell tickets, packages, products, etc. Over the years, many enhancements have been introduced to make the patron experience much easier.
Julie J
Audience Services Manager
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The best feature of AudienceView is the navigation. It’s very easy to find what you’re looking for and how to get the best result possible in the quickest amount of time.
Matthew B
Education Director & Volunteer Coordinator
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This product has everything we need, rolled into one easy-to-use platform with superb customer service. Generating reports and peering into future sales is easy as pie. The difference between the systems we used to work with and this one? Astounding. My staff has cut HOURS off their payroll because the tedious tracking and reporting jobs are now done by the website. Ten thumbs up!
Jefferson A
Owner & General Manager
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We regularly use the donations feature to help raise money for local non-profit organizations. These donation asks are included in the ticker purchase flow and provide out customers with an easy opportunity to support causes that are important to us. And it’s equally easy for us to pull the report to pay out the donation when the campaign ends.
Selene A
Co-Owner
Tap Into Over 1 Million Passionate Live-Event Goers
Boost your ticket sales effortlessly with TheaterMania’s powerful platform. Gain exposure to a vast and engaged performing arts audience, as we bring you an average of 680k unique visitors and 921k monthly visits. With a whopping 1,413k average monthly page views and a substantial 1,474k opted-in email subscribers, TheaterMania ensures your events reach the right audience for maximum ticket sales success.
