Toronto, ON — July 31, 2024 — AudienceView and Ravinia Festival are excited to celebrate a successful rollout of AudienceView Unlimited, powering Ravinia’s impressive Summer 2024 lineup. This partnership marks a significant milestone in enhancing operational efficiency and patron engagement for one of North America’s most prestigious outdoor music venues.
AudienceView Unlimited has empowered Ravinia Festival with a highly configurable and powerful platform featuring a robust CRM at its core. This solution allows for seamless management of high-volume ticket sales through digital-first ticket delivery, while its built-in automation, extensive integrations, and open platform API streamline operations and consolidate technology into a unified platform.
“We are thrilled to see the impact of AudienceView Unlimited at Ravinia Festival,” said Gina Ehrlich, Chief Information Officer at Ravinia Festival. “Our ability to now centralize ticketing, fundraising, and patron management has transformed our operations, allowing us to focus more on delivering exceptional experiences to our patrons and enhancing donor relationships.”
Gina Ehrlich, CIO, Ravinia Festival
The recent performances by legendary artist James Taylor, spanning two memorable nights, highlighted AudienceView Unlimited’s capability to handle complex ticketing demands efficiently. This success underscores AudienceView’s commitment to providing innovative solutions that drive growth and community engagement for its clients.
“Partnering with Ravinia Festival, one of the most prestigious cultural institutions in North America, has been a team effort,” said Jo-Ann Chiam, Chief Client Officer at AudienceView. “This collaboration is incredibly important to us as it underscores our commitment to helping our clients grow, specifically supporting Ravinia in their efforts to create an incredible experience for their audience.”
Jo-Ann Chiam, CCO, AudienceView
AudienceView is excited to support Ravinia Festival as they expand their events and reach, ensuring smooth operations and delivering exceptional experiences for their audience.
About AudienceView
For over 20 years, AudienceView has been leading the way in event ticketing and e-commerce solutions for our clients in the Performing Arts, Live Music & Festivals, Museums & Attractions, Higher Education and Non-for-Profit sectors. We help our clients accelerate the growth of their live events by facilitating event discovery, increasing event attendance rates and driving post-event engagement.
Our purpose-built software platform allows our clients to deliver a fully branded ticketing experience to their patrons by allowing for complete control over their fees, ticketing dynamics, dedicated storefronts and white-labelled mobile experience. Our built-in Analytics provides our clients the ability to learn more about their patrons to engage and provide a tailored experience while also providing the ability to find future ticket buyers.
AudienceView serves 2,100+ organizations that transact over $5M in ticket sales and $1M in donations each day across 12 countries.
Learn more at audienceview.com or contact press@audienceview.com
About Ravinia Festival
Ravinia® is an internationally renowned not-for-profit music festival that presents outstanding performances by the world’s greatest artists. The enchanting 36-acre park boasts four venues and the popular Lawn, where picnicking is an art. Classical music is a special focus at Ravinia, with the annual summer residency of the world-acclaimed Chicago Symphony Orchestra, the Ravinia Steans Music Institute artistic development programs for young professional musicians, and the Reach Teach Play® music education and community engagement programs.