AV Payments
Protect Revenue.
Lower Payment Fees.
Get Paid Faster.
AV Payments helps live event organizations reduce what they pay to process transactions, speed up settlement, and keep more of every ticket sale moving toward the bottom line.
$3B+
In annual transaction volume across AudienceView.
That scale gives your organization access to payment expertise, competitive rates, and connected support built around the realities of live event commerce.
Payments shouldn’t create more work for your team
For live event organizations, payments are directly tied to margin, cash flow, and revenue protection. Every transaction fee, delayed payout, unclear statement, disputed charge, or fraudulent purchase can create extra cost and complexity for your team.
But many organizations are still managing payments across disconnected vendors, systems, reports, support paths, and fraud tools. That makes it harder to understand what you are paying, where revenue is going, how quickly funds are available, and what risks may be impacting your business.
AV Payments helps simplify that picture so your organization can reduce processing costs, improve financial visibility, protect revenue, and manage payments with more confidence.
Processing costs cut into margin
Small differences in payment rates and fees can add up quickly across high-volume ticket sales, reducing the amount of revenue your organization keeps from each transaction.
Limited visibility slows decision-making
Finance and operations teams need a clear view of payment activity, deposits, statements, transaction history, and reporting. When that information is hard to access, reconciliation and decision-making take longer.
Fraud and chargebacks create revenue risk
Bot activity, suspicious transactions, fraudulent purchases, and disputed charges can create direct financial risk while adding operational work for your team.
Disconnected vendors add unnecessary work
Managing separate processors, fraud tools, hardware support, reporting workflows, and payment questions can pull your team away from higher-value work.
One connected payments experience for live event commerce
AV Payments brings payment processing, reporting, fraud protection, settlement visibility, hardware guidance, and AudienceView support into one connected experience.
Instead of managing payments as a separate operational burden, your organization gets a payments solution built around live event commerce, helping you lower costs, protect revenue, improve cash flow, and reduce the work required to manage transactions from purchase to payout.
2025 client results
152M+
in fraudulent transactions blocked
$22M+
in revenue saved with fraud protection
90-100%
reduction in chargebacks
What AV Payments does for your organization
Protect revenue with stronger payment security
Reduce fraud, chargeback risk, and the time spent managing payment issues.
AV Payments helps protect transactions with layered security and fraud prevention built around the live event payment journey. Fraud prevention, bot protection, tokenization, 3DS, and expert-backed security measures help identify suspicious activity earlier while supporting a smoother checkout experience for legitimate buyers.
By bringing protection, reporting, and support into one connected payments model, AV Payments also helps reduce the manual work of managing fraud issues, chargebacks, vendor questions, and payment-related support needs.
For a closer look at how AudienceView helps detect and block suspicious ticket purchases before they are completed, explore our AudienceView Fraud Prevention page.
Get a clearer picture of fraud in live events with our guide, covering current trends, common threats, and a checklist for maximizing your protection.
Save money on every transaction
Reduce payment costs and put more money back into your organization.
AV Payments is designed to help organizations reduce the total cost of processing and managing payments. With competitive rates, connected reporting, and AudienceView support, your team can spend less on transaction processing while gaining clearer visibility into payment activity, statements, deposits, and reconciliation.
Payment costs can add up across more than just the advertised transaction rate. Processing fees, compliance costs, gateway fees, chargebacks, and other hidden line items can all affect your total cost of ownership. For a deeper look at the cost drivers to watch for, read Event Ticketing Software Costs: What Every Venue Should Know.
Because AudienceView facilitates more than $3B in annual transaction volume, we can help organizations access payment pricing and expertise that may be difficult to negotiate independently.
Get paid faster
Improve cash flow with a smoother path from purchase to payout.
AV Payments helps streamline the movement of funds through the payment journey, giving your organization faster access to payment activity and a clearer view of revenue as it moves from transaction to settlement.
With connected dashboards, reporting, transaction history, and statement access, finance and operations teams can understand payment activity more easily and manage cash flow with more confidence.
Why AV Payments is different
Payments connected to the rest of your event business
AV Payments is more than a processor. It connects payment processing, reporting, protection, hardware, and support into the broader AudienceView event commerce experience.
That means your organization can manage payments with more visibility, more control, and a partner that understands how ticketing, event operations, finance workflows, and audience transactions work together.
Built for live event commerce
Designed around the way live event organizations sell, reconcile, protect, and manage revenue across online checkout, box office transactions, onsite payments, high-volume sales moments, and complex reporting needs.
Backed by AudienceView expertise
Your team gets payment support from a partner that already understands your ticketing operations, event workflows, implementation needs, and client support model.
Designed to keep improving
By connecting more of the payments experience through AudienceView, we can continue investing in stronger payment capabilities, improved reporting, modern payment methods, fraud protection, and future enhancements.
From purchase to payout, connected through one payments flow
1
A buyer starts checkout
2
AV Payments processes the transaction
3
Fraud and security checks help protect the payment
4
Funds move through the payment flow
5
Your team accesses dashboards, reporting, and transaction details
6
AudienceView support is available for payment-related needs
Payment capabilities built for modern event teams
Payment processing
Process transactions through a connected payment experience built for ticketing, event commerce, and high-volume sales moments.
Competitive processing options
Reduce what your organization pays to process transactions and identify potential savings through a payment review.
Modern payment options
Offer faster, more convenient ways to pay, including digital wallet options.
Reporting and statements
Give finance and operations teams easier access to payment activity, transaction history, deposits, statements, and reconciliation details.
Fraud prevention
Advanced fraudulent transaction blocking and help identify suspicious activity earlier with layered fraud signals designed to reduce fraudulent purchases and chargeback risk.
In-person payments
Support box office and onsite payment workflows with secure, modern hardware options and staff-assisted payment experiences.
AudienceView support
Work with a payments partner that understands ticketing operations, reporting, hardware, implementation, and client support.
Built-in protection around the payment journey
AV Payments supports safer transactions with layered tools that help reduce suspicious activity, protect payment data, and lower chargeback risk without adding unnecessary friction for legitimate buyers.
Traffic reaches your site
A transaction is initiated
Risk is assessed in real time
Legitimate buyers continue
$3B+
In transactions every year
Scale that helps create stronger payment outcomes
AudienceView facilitates more than $3B in transactions every year, giving us the scale and payment expertise to help live event organizations access competitive processing options and manage payments with more confidence.
For individual organizations, that scale matters. Rather than negotiating alone or managing payments through disconnected vendors, AV Payments gives clients a payment solution backed by a partner that understands live event commerce and the financial impact of every transaction.
Client spotlight
The Phoenix Symphony cut fraudulent ticket resale by up to 90%
The Phoenix Symphony used AudienceView to strengthen digital ticket delivery, improve control over ticket distribution, and reduce instances of fraudulent ticket resale by up to 90%. Today, nearly two-thirds of ticket buyers choose digital ticket delivery for Symphony performances, showing how secure ticketing tools can help protect revenue while improving the buyer experience.
Free rate review
See what AV Payments could mean for your organization
Our team can review your current processing statements and compare your existing setup against AV Payments, including rates, fees, reporting, support paths, and operational complexity.
Frequently Asked Questions
AV Payments is an AudienceView payments solution designed to help live event organizations process payments, access clearer payment insights, protect transactions, and simplify payment management through a more connected payment experience.
AV Payments helps reduce the work of managing disconnected payment vendors, systems, statements, reporting, hardware, fraud tools, and support paths. By bringing more of the payment experience into one AudienceView-supported model, teams can spend less time chasing payment details and more time focusing on sales, service, and event operations.
Yes. AV Payments can support box office and onsite payment workflows with secure payment hardware and staff-assisted payment options where available. This helps organizations manage both online and in-person transactions through a more connected payments experience.
AV Payments supports modern digital payment experiences, including Apple Pay and Google Pay where available. These payment options help create a faster, more convenient checkout experience for customers and can reduce friction during purchase.
AV Payments is designed to help organizations simplify payment processing and identify potential savings opportunities through a more connected AudienceView-supported model. Our team can review your current processing statements and help compare your existing setup against AV Payments, including rates, fees, reporting, support paths, and operational complexity.
Yes. AV Payments includes fraud prevention and security capabilities designed to help protect transactions, reduce suspicious activity, and lower chargeback risk. Fraud prevention can assess transactions in real time using signals such as rules, velocity checks, positive and negative databases, geolocation and IP detection, and device fingerprinting. If a transaction is identified as high risk, it can be blocked before the purchase is completed.
AV Payments helps protect revenue by identifying suspicious activity earlier in the payment journey, before fraudulent transactions are completed and tickets are issued. Recent fraud protection updates also expanded screening to more credit card transaction scenarios, helping organizations identify and prevent suspicious activity more consistently across online and staff-assisted sales.
AV Payments is supported through AudienceView, giving teams a partner that understands live event operations as well as payment-related needs. That means organizations can manage questions around payments, reporting, hardware, implementation, and ongoing operations through a more connected support model.
AV Payments is built for live event commerce, not just generic payment processing. It connects payment processing, reporting, fraud protection, hardware, and support into the broader AudienceView experience, helping teams manage payments with more visibility, more control, and less operational complexity.
The best way to evaluate AV Payments is to review your current payment setup, including processing rates, fees, reporting needs, support paths, fraud exposure, hardware requirements, and operational workflows. The AudienceView team can help assess your current statements and identify where AV Payments may simplify management, improve visibility, or create savings opportunities.
Every transaction affects your bottom line
AV Payments helps live event organizations reduce processing costs, protect revenue, get paid faster, and simplify payment management through one connected AudienceView-supported solution.