AudienceView Unlimited: The Ultimate Solution for Streamlined Ticketing for University Presenters and Centralized Box Offices

With AudienceView Unlimited, we transform your ticketing, CRM, and payment processing into a seamless, efficient, and secure experience. Whether you’re a stand-alone presenting venue, a resident organization, or a centralized box office, our comprehensive suite of tools is designed to address your unique challenges and enhance your operational efficiency. Let’s dive into what makes AudienceView Unlimited the ideal choice for your unique needs.

KEY FEATURES:

Unmatched Security and Compliance

Security is our top priority. AudienceView is a Level-1 PCI-DSS certified provider and emphasizes data security and compliance with regular audits and assessments of infrastructure security, data encryption, access controls, and incident response. Additionally, AudienceView maintains full HECVAT and HECVAT lite audits that are available for review at any time. 

Seamless Payment Processing

AudienceView supports commonly used higher-education payment gateways and is a Touchnet-ready provider. Process credit card, debit card and PayPal payments in real time using AudienceView’s secure payment gateways, including but not limited to TouchNet, Bluefin, Cybersource, and PayPal Payflow Pro. Our integration with CyberSource adds device fingerprinting support, enhancing fraud prevention by analyzing consumer behavior and environment during the payment process. 

Advanced Accessibility

We believe that everyone regardless of disability or impairment should have access to our products and the excitement of purchasing tickets for live events in the same way as those without barriers.

We make every reasonable effort to conform to the current Web Content Accessibility Guidelines (WCAG) levels A and AA and want client users and ticket buyers, regardless of potential impairment, to be able to navigate all our web interfaces freely and easily without frustration or confusion. We maintain WCAG audits for both front-end and back-end user interfaces for compliance reviews and update them on an annual basis. 

Single Sign-On

AudienceView Unlimited supports front-end SSO using Shibboleth and Microsoft protocols for authentication to your university’s single sign on. Real-time authentication is supported to validate matriculation and enrolment status for students, faculty, and staff. 

ADDRESSING COMMON PAIN POINTS:

Streamlined Upgrades and Support

We understand the frustration of delayed and challenging upgrades. With AudienceView Unlimited, you are always on the latest version of the system. Upgrades are seamless, minimizing downtime and eliminating unforeseen costs. Our dedicated support team ensures that your organization experiences a smooth transition with each update, providing the assistance you need when you need it.

Enhanced Fraud Prevention

Protect your revenue with our advanced fraud prevention measures, including device fingerprinting, Re-Captcha during purchase flows, and email verification as well as Accertify fraud prevention service. These features work together to secure your transactions and reduce the risk of fraudulent activities.

Simplified Reporting and Analytics

Our Business Intelligence (BI) module, that can integrate with Power BI, makes creating custom reports straightforward and efficient. Generate built-in reports or schedule regular reports to be sent to your management team, providing valuable insights, and making data-driven decisions easier than ever.

COMPREHENSIVE FUNCTIONALITY:

E-Commerce and Consumer Interface

Our mobile-responsive, white-label interface supports a wide range of e-commerce activities, including ticket sales, season tickets, donations, merchandise sales, ticket delivery, patron account management, reserved seating events, shopping cart upsell, gift cards, membership benefit redemption, and event calendaring. Multiple branding is also supported.

Ticketing and Box Office Management

From event creation and listing to price management and season tickets, our system simplifies box office operations. Our centralized box office support allows you to consolidate your ticketing for multiple venues and departments, all under one software. Manage general admission and reserved seating tickets, promotions, and payment processing with ease.

Marketing and CRM

AudienceView Unlimited’s integrated CRM module includes tools for email correspondence, loyalty programs, customer profiling, segmentation, and more. Enhance your marketing efforts and build stronger relationships with your patrons through targeted communication and special offers.

In conclusion, AudienceView Unlimited is the all-in-one solution for your ticketing and payment processing needs. With industry-leading security, seamless integration, and a focus on accessibility, we provide a platform that not only meets but exceeds your expectations. Experience the ease of operations and enhanced patron experience with AudienceView Unlimited today.

Let AudienceView Unlimited take your ticketing and payment processing to the next level.

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