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Arden Theatre Company Selects AudienceView

Arden_logo_redblack_300dpiTORONTO, Ontario, Canada – February 3, 2015AudienceView, a world leader in e-commerce software for events and entertainment organizations, proudly announces its selection by the Arden Theatre Company in downtown Philadelphia, Pennsylvania. Known for bringing great stories to life on the stage, in the classroom and in the community, the Arden selected AudienceView following a comprehensive, industry-wide search.

“Arden Theatre Company is passionate about sharing stories with audience members and students. Bringing AudienceView into the business is an investment in our future and, ultimately, in the entertainment experience we provide for our patrons,” said Amy L. Murphy, Managing Director for the Arden Theatre Company. “We believe AudienceView will provide us with a hands-on approach to better integrate box office and back office operations.”

AudienceView makes it possible for organizations like the Arden Theatre Company to manage all aspects of their business and box office while satisfying key stakeholders, ensuring efficient operations, unlocking all potential revenue and building a strong brand.

From setting ticket prices and fees to creating opportunities for fundraising growth, AudienceView puts the power directly into an organization’s hands.

A single shopping cart can offer absolutely anything an organization has to sell, including tickets, event packages, donations, education offerings, and other ancillary products. The solution can help increase the value of an order by suggesting upsell and cross-sell offers based on customer behaviour and appropriately request donations to increase overall revenue.

An integrated content management system (CMS) makes it possible to build and manage online content and websites. As well, all the data is captured in a single database to analyze and leverage.

Photo credit: Billy Bustamante

Photo credit: Billy Bustamante

“We are excited to welcome the Arden Theatre Company as our first client in the Greater Philadelphia Area and to have them join our growing family of premier regional theatre companies,” said Maureen Andersen, Vice President of Arts and Entertainment for AudienceView. “Organizations like the Arden find immense value in an integrated solution that meets all of their business needs, both now and in the future. They are also excited by our ease of use, high-quality user interfaces and the impact our solution has on the overall patron experience. We look forward to partnering with the Arden as they extend their technology footprint.”

About the Arden Theatre Company

Founded in 1988, the Arden Theatre Company is dedicated to bringing to life great stories by great storytellers on stage, in the classroom, and in the community. Five Mainstage and two Arden Children’s Theatre shows are produced each season. The Arden provides extensive arts education programs including Arden For All, a program in schools in the Greater Philadelphia area. In the fall of 2013, The Arden completed construction on the Hamilton Family Arts Center. Located a few doors down at 62 N. 2nd Street, it is the home to Arden Drama School and has six classrooms, a rehearsal hall, and an 80-seat Studio Theatre.

The Arden has received seven Philadelphia Magazine “Best of Philly” Awards, the Arts and Business Council’s Arts Excellence Award, five City Paper “Reader’s Choice” Awards, four Philadelphia Inquirer “Theatre Company of the Year” citations, 59 awards and 300 nominations from the Barrymore Awards for Excellence in Theatre, and was named “Best Theatre Company” by Philadelphia Weekly in 2009. In addition, the Arden has been recognized specifically for their children’s work with the “Best of Philly” Award for Play in a Day (2009), “Best of Philly” Award for Theatre for Kids (2007), “Best of Philly” Best Kid’s Theatre Series (2001) and “Best of Philly” Best Children’s Theatre Award (2000).

About AudienceView

AudienceView is a complete entertainment business solutions provider. Rapidly approaching $2 billion in annual transactions, our innovative, engaging software is helping more than 550 venues in 15 countries deliver exceptional shopping, in-venue and overall customer experiences. It also powers self-serve e-commerce, ticketing and events management portals, which can be used for events of any size or type. AudienceView was founded in 2002 and has received equity funding from the Ventures West 8 Limited Partnership fund, which remains the largest shareholder, and private investors. Learn more at www.audienceview.com, or connect with the company on Facebook and Twitter.

Media/interview requests:

Christine Payne
Primoris Group Inc.
+1 416.489.0092
media@audienceview.com

South West Ticketing Solutions Limited Launches AudienceView’s AV Pro to Power Venue and Agency Services

TORONTO, Ontario, Canada – April 15, 2014 – After an extensive review of available solutions, South West Ticketing Solutions Limited has selected and launched AV Pro by AudienceView to manage ticketing, e-commerce and customer relationship management (CRM) for the Plymouth Pavilions in Plymouth, Devon, England.  In addition, South West Ticketing Solutions Limited plans to leverage AV Pro to offer agency services to other venues, such as the new ice skating arena at Higher Home Park, where it will manage admissions and event ticketing.Smaller-ice-rink-Plymouth-Pavillions

“These are exciting times for Plymouth Pavilions and AudienceView is the ideal partner to help us grow and expand our business.  Its ability to provide a central CRM was a key factor in our decision,” said Sarah Phillips, Deputy General Manager of Plymouth Pavilions.  “We look forward to further improving our service with AV Pro by offering our customers a single shopping cart experience that incorporates ticketing, parking, merchandise and more.”

With AV Pro, South West Ticketing Solutions Limited is managing its brands and diverse business requirements using a single platform.  The organization highly values the solution’s integrated CMS, which gives South West Ticketing Solutions Limited control of creating and updating its own content across multiple websites.  The CMS also provides the ability to promote events and offers and integrate the shopping experience with helpful and engaging information to create an incredible user experience.  Powerful marketing, analytics and event-day tools are also included with every AV Pro installation.You-Me-At-Six-Plymouth-Pavillions

“We are excited to welcome South West Ticketing Solutions Limited to the AudienceView family and to be playing such a critical role in the organization’s business.  AV Pro puts the customer at the centre of every organization’s universe to help drive unparalleled service satisfaction.  At the same time, it creates incredible operational efficiencies to enable business growth while managing costs,” said Mark Fowlie, CEO of AudienceView.  “We look forward to a long relationship with South West Ticketing Solutions Limited.”

AV Pro is available as a fixed, monthly subscription based on a company’s individual profile, which incorporates elements including venue size, number of events and total system usage.  With AV Pro, organizations continue to pay the same monthly fee regardless of how much their business grows.

About AudienceView

AudienceView is a complete entertainment business solutions provider.  Rapidly approaching $2 billion in transactions value each year, our innovative, engaging software is helping more than 550 venues in 15 countries deliver exceptional shopping, in-venue and overall customer experiences.  It also powers self-serve e-commerce, ticketing and events management portals, which can be used for events of any size or type.  AudienceView was founded in 2002 and has received funding from Ventures West 8 Limited Partnership and private investors.  Learn more at www.audienceview.com, or connect with the company on Facebook and Twitter.

Media/interview requests:

Christine Payne
Primoris Group Inc.
+1 416.489.0092
media@audienceview.com