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Little Rock Athletics Launches OvationTix by AudienceView

Little Rock OvationTix

 


TORONTO, Ontario, Canada – September 12, 2018
AudienceView is pleased to announce that Little Rock Athletics is live on OvationTix, resulting in the immediate ability to deliver incredibly memorable experiences for Trojans fans and for staff to operate more efficiently than ever before.

Little Rock selected OvationTix because of its proven success as an all-in-one ticketing and CRM solution. AudienceView’s reputation for excellent customer service and enabling customer success were other important factors in their decision.

“With the launch of OvationTix, Little Rock Athletics is immediately improving our fan engagement initiatives. We can get to know existing fans better through comprehensive profiles, easily add new fans to our database when a family member or friend buys them a ticket, send highly targeted communications and improve the overall service experience,” said Casey Page, Assistant AD for Ticketing, Little Rock Athletics. “We value the expertise of AudienceView’s college athletics, customer success and client services teams and look forward to their continued guidance throughout a long, successful relationship.”

Having a more comprehensive view of Trojans fans will enable Little Rock Athletics to succeed through better audience segmentation, more focused outreach, management and implementation of fan touchpoints, and intelligent marketing.

OvationTix also frees up staff time so the athletics department team can be more proactive with marketing and fan engagement, such as pre-game and post-game emails, which can be configured and scheduled to send automatically. Additionally, Trojans fans can fully manage their own accounts and tickets online.

The selection of OvationTix by Little Rock shows continued momentum in the athletics vertical across AudienceView’s portfolio of solutions. The company is proud to offer a right-sized solution to meet the needs of any athletics program or campus, regardless of size, and to be unveiling the Trojans as its third recent, new athletics partnership for OvationTix.

“We are excited to partner with Little Rock Athletics and to be playing an important role in improving the experience for their fans,” said Mike Hinson, VP of College Athletics. “AudienceView has a solution to drive success in athletics departments of any size. If you are evaluating your needs, taking a critical look at an existing relationship or seeking a new partner, we encourage you to look at OvationTix by AudienceView. It is a powerful solution that is becoming the obvious choice for schools like Little Rock.”

About AudienceView

AudienceView is a leading provider of solutions that empower the business of live entertainment through innovative technology, popular media brands and a comprehensive partner ecosystem. Our SaaS software brands OvationTix and the AudienceView platform are powerful tools to drive attendee engagement, grow revenue and enable operational efficiencies that support more than 2,000 of the world’s most renowned live event venues, teams and organizations across 15 countries. Our media brands, TheaterMania and WhatsOnStage, connect over 1.5 million theater patrons with live events each month, helping to fuel attendance at performing arts venues across the US and UK. Learn more at audienceview.com.

Media/interview requests:

Christine Payne
Primoris Group Inc.
+1 416.489.0092
media@audienceview.com

The Citadel Athletics Launches OvationTix by AudienceView

 


TORONTO, Ontario, Canada – June 27, 2018
AudienceView is pleased to announce that Citadel Athletics is live on OvationTix, resulting in a significantly and immediately improved experience for Bulldog fans and staff.

For the first time, Bulldog supporters can now go online to buy and renew their season tickets. Previously, Citadel Athletics did not offer any online capabilities for season ticket holders. Now, it is easy for fans to purchase the seats they want – for one game or an entire season – anytime, anywhere and via any device. For staff, OvationTix has eliminated manual processes and workarounds previously used to manage the school’s season ticket base.

With OvationTix, The Citadel ticketing, marketing and development teams have access to a CRM-solution that revolves around the fan instead of a single transaction. They all have the new capability to work with a season ticket holder account in the same database, which greatly enhances their 360-degree view of the fan in a single location and replaces three separate dialogues and sets of transaction with their previous ticketing system. These and other efficiencies are freeing up time so that staff can be proactive and spend more time engaging with fans.

OvationTix by AudienceView also enables The Citadel to exchange data with its fundraising system and the Citadel Foundation, which is critical for schools that don’t have extensive fundraising teams.

“We’re excited to have comprehensive, leading-edge technology from AudienceView at an affordable price,” said Michael Keeney, Ph.D., Associate Athletic Director for Budget & Finance and External Operations for Citadel Athletics. “OvationTix was launched quickly and has a solid, well-performing team behind it – from customer success to client services – and they have been with us every step of the way. The solution is extremely user friendly and intuitive. We can get volunteers and student workers trained and selling tickets within the hour.”

“We are thrilled to be working with Citadel Athletics to improve the experience for Bulldog supporters while enabling the department to meet its business goals,” said Mike Hinson, VP of College Athletics for AudienceView. “Whatever the size of your campus or athletics program, AudienceView has a right-sized offering to meet you ticketing, CRM and fundraising needs. This is driving incredible momentum in the athletics vertical across our entire product portfolio. If you are thinking about renewing your existing relationship or if you are in an evaluation process, OvationTix by AudienceView should really be in the mix.”

About AudienceView

AudienceView is a leading provider of solutions that empower the business of live entertainment through innovative technology, popular media brands and a comprehensive partner ecosystem. Our SaaS software brands OvationTix and the AudienceView platform are powerful tools to drive attendee engagement, grow revenue and enable operational efficiencies that support more than 2,000 of the world’s most renowned live event venues, teams and organizations across 15 countries. Our media brands, TheaterMania and WhatsOnStage, connect over 1.5 million theater patrons with live events each month, helping to fuel attendance at performing arts venues across the US and UK. Learn more at audienceview.com.

Media/interview requests:

Christine Payne
Primoris Group Inc.
+1 416.489.0092
media@audienceview.com

AudienceView Acquires TheaterMania and OvationTix

TORONTO, Ontario, Canada – July 11, 2017 – AudienceView, a world leader in e-commerce software for events and entertainment organizations, is pleased to announce the acquisition of TheaterMania, including the OvationTixTM Software as a Service product as well as the TheaterMania.com and WhatsOnStage media brands. As part of AudienceView’s continued investment in its market-leading position providing ticketing, CRM, and fundraising solutions, the acquisition of TheaterMania extends AudienceView’s market reach to more than 2,000 arts and culture, sports, live events and education organizations globally, from the largest entertainment groups in the world to single weekend festival events.

“AudienceView and TheaterMania have long shared a common vision and passion to help entertainment organizations build devoted communities and fulfill their missions,” said Gretchen Shugart, formerly CEO of TheaterMania and now President, Arts and Culture of AudienceView. “We are truly thrilled to be aligned with an organization that understands the industry that we serve and has aggressive plans to invest in our products and offerings to drive even more success for our clients.”

“The combination of AudienceView and TheaterMania now provides arts and cultural organizations with best-in-class capabilities to control their brand and business operations while tapping into the immense power that effective distribution channels bring,” said Mark Fowlie, CEO of AudienceView.  “This acquisition expands our portfolio to become the ideal destination for organizations of all sizes seeking the best technology, services, and partnerships to drive their businesses forward.”

In keeping with the company’s unwavering commitment to customer success, AudienceView is dedicating additional investment to be focused on providing superior client service and support. The first-class OvationTix service and support will continue without change and will benefit from additional support, resources and expertise from AudienceView.

Additionally, the company will be bolstering product investment in both the OvationTix and AudienceView platforms and will be building innovative solutions that will be shared across both offerings.  Further, AudienceView’s customers will benefit from the significant audience reach, event listings, and multimedia content provided by TheaterMania.com and WhatsOnStage.

“Whether a venue has an audience of 99 or over 100,000, AudienceView is now the most compelling choice for organizations that want to grow their communities through innovative technology, strategic distribution strategies, and a team of experts dedicated to creating and supporting customer success every single day,” adds Mark Fowlie.

AudienceView will serve its customers from its Toronto and London offices as well as the New York TheaterMania offices.

JEGI served as the exclusive financial advisor to TheaterMania.

To learn more about AudienceView’s acquisition of TheaterMania and OvationTix, please visit: http://bit.ly/tm-ot-acquisition.

About AudienceView

AudienceView is a leading provider of solutions that serves the entire live events marketplace. Our SaaS software helps more than 2,000 organizations in 15 countries deliver exceptional customer experiences through innovative technology, popular media brands and strategic distribution channels. The AudienceView and OvationTix platforms are powerful solutions that drive customer engagement, new revenue and operational efficiencies that enable success for brands, venues and events of all sizes and types. Our media brands, TheaterMania and WhatsOnStage, connect over one million consumers with live events each month.  Learn more at www.audienceview.com.

Media/interview requests:

Christine Payne
Primoris Group Inc.
+1 416.489.0092
media@audienceview.com