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Troy University Athletics Picks AudienceView for Ticketing and Donor Management

TORONTO, Ontario, Canada – May 10, 2016AudienceView has been selected as the new technology partner of Troy University Athletics following an industry-wide search. The world leader in e-commerce software for events and entertainment organizations will provide an integrated solution to power all Trojans ticketing and donor management operations, replacing a fragmented system that included multiple databases and spreadsheets.

“In the past, our fan alumni and donor information was being stored in several different places, so we had a difficult time communicating, cultivating relationships and increasing revenue,” said Jeremy McClain, Director of Athletics at Troy University. “During our discussions with AudienceView, it was clear that they can help us operate our business more efficiently today. AudienceView is also thinking ahead to what college athletics will look like five and ten years down the road.”

Troy plans to improve the online sales experience with a seamless AudienceView-powered website that matches its athletics brand, with all ticketing and donor information stored in a single database. Using integrated email marketing features, the team at Troy will leverage its data to communicate with all types of supporters and foster closer relationships. These steps are expected to improve engagement and drive more revenue from ticket sales and donations.

“We believe AudienceView will make it easier for us to engage our fans and provide for an improved fan experience,” said Rachel Ketchum-Kilgore, Athletics Ticket Manager at Troy University. “Giving fans the ability to manage their own accounts – and in turn their relationship with us – will give them the control that they’ve often requested.”

“More and more schools are recognizing the value in our software and see it as an investment to ensure long-term success across their fan and donor base.  With AudienceView, Troy Athletics can offer more opportunities for supporters to show their passion, which can then be monetized through ticket sales and donations,” said Mike Evenson, Vice President of Marketing and Product for AudienceView. “We are excited to help Troy immediately modernize its operations and succeed in its long-term vision to boost revenue and better engage fans.”

About AudienceView

AudienceView is a complete entertainment business solutions provider. With over $2 billion in annual transactions, our innovative and engaging software is helping more than 550 venues in 15 countries deliver exceptional shopping, in-venue and customer experiences. The self-serve, e-commerce, ticketing and events management portals enable success for events of all sizes or types.  Learn more at www.audienceview.com, or connect with the company on Facebook and Twitter.

Media/interview requests:

Christine Payne
Primoris Group Inc.
+1 416.489.0092
media@audienceview.com

Tulane Athletics Partners With AudienceView

One-stop shopping to be more user friendly for donors and ticketholders

TORONTO, Ontario, Canada – May 17, 2016 – Tulane Athletics has joined forces with AudienceView, a world leader in e-commerce software for sports, events and entertainment organizations, to create a more personalized customer experience for its passionate community of fans. Together, the organizations will create a one-stop online engagement hub for Tulane fans as well as valued donors and alumni.

“We are proud to be the first school from the American Athletic Conference to partner with AudienceView.  There is incredible energy surrounding our athletics program right now and this relationship is the perfect fit to capture that enthusiasm and help meet our key business objectives,” said Director of Athletics Troy Dannen.  “Our athletics department will have more control over operations by bringing ticketing in-house, eliminating manual processes and having the ability to track everything in a single database.  This continuity will help us to better engage our fans, provide seamless customer service and make business decisions based on real-time information.”

With AudienceView, fans will have a single destination to easily buy their athletics tickets online.  They can also choose to make a donation in the same transaction.  Every fan will have freedom to access their account anywhere, anytime – from their desktop or any type of mobile device.

Tulane’s new technology will share customer data with central development creating a bridge to new prospects.  This “system of record” will give development staff a real-time understanding of fans who first made a donation to the athletics department and may be open to additional gifts in the future.

AudienceView will help Tulane create efficiencies so athletics department staff can spend more time focusing on big picture strategies and growth.

“Our software plays a unique role in unlocking the customer journey and overall fan experience.  In the past six months alone, we’ve welcomed several universities and allowed them to take their ticketing and fan engagement to a new level. We couldn’t be prouder to welcome Tulane University to our growing and successful family,” said Mark Fowlie, Chief Executive Officer for AudienceView. “We are thrilled to help amplify the excitement that currently surrounds Green Wave athletics.”

Full implementation will be in place by the start of the 2016-17 school year.

About AudienceView

AudienceView is a complete entertainment business solutions provider. With over $2 billion in annual transactions, our innovative and engaging software is helping more than 550 venues in 15 countries deliver exceptional shopping, in-venue and customer experiences. The self-serve, e-commerce, ticketing and events management portals enable success for events of all sizes or types.  Learn more at www.audienceview.com, or connect with the company on Facebook and Twitter.

Media/interview requests:

Christine Payne
Primoris Group Inc.
+1 416.489.0092
media@audienceview.com

Troy University Athletics Picks AudienceView for Ticketing and Donor Management

TORONTO, Ontario, Canada – May 10, 2016AudienceView has been selected as the new technology partner of Troy University Athletics following an industry-wide search. The world leader in e-commerce software for events and entertainment organizations will provide an integrated solution to power all Trojans ticketing and donor management operations, replacing a fragmented system that included multiple databases and spreadsheets.

“In the past, our fan alumni and donor information was being stored in several different places, so we had a difficult time communicating, cultivating relationships and increasing revenue,” said Jeremy McClain, Director of Athletics at Troy University. “During our discussions with AudienceView, it was clear that they can help us operate our business more efficiently today. AudienceView is also thinking ahead to what college athletics will look like five and ten years down the road.”

Troy plans to improve the online sales experience with a seamless AudienceView-powered website that matches its athletics brand, with all ticketing and donor information stored in a single database. Using integrated email marketing features, the team at Troy will leverage its data to communicate with all types of supporters and foster closer relationships. These steps are expected to improve engagement and drive more revenue from ticket sales and donations.

“We believe AudienceView will make it easier for us to engage our fans and provide for an improved fan experience,” said Rachel Ketchum-Kilgore, Athletics Ticket Manager at Troy University. “Giving fans the ability to manage their own accounts – and in turn their relationship with us – will give them the control that they’ve often requested.”

“More and more schools are recognizing the value in our software and see it as an investment to ensure long-term success across their fan and donor base.  With AudienceView, Troy Athletics can offer more opportunities for supporters to show their passion, which can then be monetized through ticket sales and donations,” said Mike Evenson, Vice President of Marketing and Product for AudienceView. “We are excited to help Troy immediately modernize its operations and succeed in its long-term vision to boost revenue and better engage fans.”

About AudienceView

AudienceView is a complete entertainment business solutions provider. With over $2 billion in annual transactions, our innovative and engaging software is helping more than 550 venues in 15 countries deliver exceptional shopping, in-venue and customer experiences. The self-serve, e-commerce, ticketing and events management portals enable success for events of all sizes or types.  Learn more at www.audienceview.com, or connect with the company on Facebook and Twitter.

Media/interview requests:

Christine Payne
Primoris Group Inc.
+1 416.489.0092
media@audienceview.com

AudienceView Named New Official Ticketing and Fan Engagement Partner for University of Tennessee Athletics and Knoxville Tickets

Header-UT

Toronto, ON & Knoxville, TN – December 3, 2015 – The University of Tennessee has joined a growing list of leading organizations by identifying and selecting AudienceView as their official ticketing and fan engagement solutions provider. The broad partnership will provide the University of Tennessee Department of Athletics (Tennessee Athletics) and Knoxville Tickets with AudienceView’s fully integrated, highly-configurable and web-based solution – a robust platform with core facilities in ticketing and e-commerce, fundraising and donor management, marketing, content management, analytics and customer relationship management.

AudienceView’s entire solution is real-time and designed to provide business thought leaders with the tools required to streamline operations, adjust for market dynamics, generate incremental revenues, and deliver exceptional customer experiences. Working with the University of Tennessee, AudienceView will create single comprehensive views of fans, customers, and donors while helping grow the community of passionate Volunteers supporters.

“We are enthusiastic and eager to leverage AudienceView’s state of the art technology and capitalize on the many new strategic opportunities,” said Brett Huebner, Sr. Associate Athletics Director and Chief Financial Officer at Tennessee Athletics. “AudienceView’s unique platform and vision for customer engagement, purchases, and management strongly aligns with our fundamental and future business goals.”

Under the new partnership, AudienceView will kick off Summer 2016 with servicing Tennessee Athletics, a founding member of the Southeastern Conference (SEC), and the ticketing needs for the venerable 102,455-capacity Neyland Stadium.  AudienceView will also service Knoxville Tickets, a regional ticketing outlet for various Knoxville area venues including Thompson-Boling Arena and Knoxville Civic Auditorium and Coliseum.

“AudienceView takes great pride in partnering with organizations that have a clear vision for the work they do and the passionate community they serve,” said Mike Evenson, Vice President for Marketing and Product at AudienceView. “Our products and services are designed to provide a new vantage point for leaders who want to shape the fan experience while driving new and significant revenue generation opportunities. We are looking forward to forging a powerful partnership with the University of Tennessee by helping them achieve these goals.”

About AudienceView:

Headquartered in Toronto, Ontario, AudienceView offers the industry-leading engine that enables intelligent ticketing and e-commerce solutions through customer-focused experiences. AudienceView is relied on to power over $2 billion in transactions each year by servicing over 550 venues in 15 countries. AudienceView’s clients range from University of Minnesota Athletics, Wembley Stadium and Opry Entertainment to events such as the FA Cup, Edinburgh International Festival and Los Angeles Film Festival. Visit audienceview.com or connect on Facebook and Twitter.

Further Information:

For AudienceView:

Christine Payne
PR Consultant
416.489.0092
media@audienceview.com

For University of Tennessee:

Ryan Robinson
Sr. Associate AD for Communications
865.974.4167
Ryan.Robinson@utk.edu