Thursday March 30 at 12:45pm, the Pantages Lobby
Please join us as we explore how some of the leading commercial venue operators in the industry today develop loyalty programs and how non-profit theaters can use these strategies to boost lifetime patron value.
“WHAT I’M INTENDING TO DO IS INSPIRED BY STARBUCKS” – AUBREY STORK, MIRVISH PRODUCTIONS
As Digital, CRM & Loyalty Manager, Aubrey is ultimately responsible for maximizing the lifetime value of Mirvish customers. In the area of loyalty, Aubrey is implementing technology to help increase lifetime customer value for existing patrons.
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ONE PLATFORM.
At its core, AudienceView is built to help you identify, analyse and monetize your community of passionate customers.
TICKETING
AudienceView’s ticketing solution allows you to set the prices you want without having to worry about fees, and deliver them to your customer in whichever medium they prefer.
FUNDRAISING
Identify, cultivate, and grow your donor base within a single e-commerce solution. Utilize our powerful, real-time membership levels, automated payments, automatic ‘Thank You’ emails and integrated fundraising dashboards.
CRM
See the big picture in a single view. By streamlining your CRM, you can better track, analyze, measure and monetize your customers’ behaviours, patterns and sales opportunities.
ANALYTICS
Driven by an industry-leading analytics engine, dashboards visualize your trends and KPIs providing you with the data you need, when you need it. Make your life even easier by automating and scheduling key reports.
E-COMMERCE
With a single shopping cart experience, you don’t need multiple systems for your donations, merchandise, and concessions. You just need AudienceView.
MARKETING
Engage your audience with customized, informed, and dynamic communications. Get to know your customers while building and growing long-term relationships through your targeted communications.
CMS
With our robust CMS system, your site will allow you to inform, engage and transact with your customers all within the same place.
POS
Be mobile and capture every transaction into a single customer record, and continue to build up your customers’ profiles with each purchase. Members only concession stand? Saturday night specials? Your imagination is the limit.
SUPPORT
AudienceView’s AVConnect program features a fantastic online support portal, in addition to an annual users conference jam-packed with learning, sharing and networking.
The AudienceView portfolio fuels attendee engagement, ticket sales and advertising solutions for sports, music and theater in 15 countries around the world.