THE PLATFORM THAT POWERS LIVE EVENTS & ENTERTAINMENT
Your business. Your customers. Your success.
AudienceView won’t just replace your ticketing system. It will change the way you engage with your customers – before, during and after events. With the ultimate set of tools to control your end-to-end customer lifecycle, AudienceView will become the central nervous system of your entire business.
A CLEAR PICTURE OF YOUR CUSTOMERS
Create memorable event experiences that attract, retain and grow your customer base. Let one platform power your communications with an accurate view of your customers and their interests – drive the right strategies to sell more tickets.
“AudienceView has been a vital part of the success of the Geffen Playhouse since 2010. With a detailed customer biography that includes ticketing and donation history in a single CRM, we’re able to intelligently determine the best ways to interact with our customers. Simply put, AudienceView has helped our theater grow.”
Mark San FilippoDIRECTOR OF TICKETING & DATABASE ADMINISTRATOR, GEFFEN PLAYHOUSE
VALUE YOUR TIME
Utilize tools that automate business practices so your ticketing organization can focus on delighting customers. Replace mundane tasks with a platform that does the heavy lifting for you. Schedule payments, reports and data entry jobs so you can spend time designing the next great customer experience.
“I have a big job here, but it’s manageable because of how much is automated and how much needs to be configured only once and you’re done. AudienceView is a complete solution for our needs, so I imagine for everyone else’s needs too.”
Sarah SwansonATHLETIC TICKET MANAGER, DARTMOUTH COLLEGE
KEEP CONTROL OF YOUR BUSINESS
Take control of your operations – setup, configuration, pricing, charges and every other aspect of the customer experience. Create branded experiences at every step on the customer journey. It’s your business – run it the way you want.
“One of the main drivers in why we selected AudienceView was to bring everything back in-house, under our control, across the board – and that included our customers.”
David CushingVP TICKETING, SHN
TURN PASSION INTO MONEY
Funnel your sales through a single shopping cart experience. Drive more revenue per engaged customer with a comprehensive e-commerce strategy that matches your customer journey – before, during and after the event.
“At the Grand Ole Opry, we focus on the total guest experience from first visit to our site. We offer additional events and products to create a customized “Opry journey” that fulfills a lifelong dream to experience all that The Show that Made Country Music Famous has to offer.”
Barb SchaetzVP, OPRY ENTERTAINMENT MARKETING
A PLATFORM YOU CAN TRUST
Keep cool under the pressure of an intense on sale or the night of an event knowing that AudienceView has the resiliency and uptime that keeps you operating smoothly no matter what is happening with your business. Our experienced hosting and security teams are watching your system 24×7 – even when you’re not.
“Our business can’t always be planned. Sometimes amazing things happen without notice and that’s when we need to be opportunistic with our customers. We need a platform that will perform on demand.”
Rob WilliamsOPERATIONS DIRECTOR, THE TICKET FACTORY
FEATURES THAT KEEP YOU AHEAD
Create an unlimited number of branded experiences with our integrated content management system. Create the end-to-end journey you’ve always imagined.
YOUR SUCCESS = OUR SUCCESS
Work closely to achieve your goals with a team of experts ready to take your business places you’ve only dreamed about.
Create custom experiences and complex integrations with our WebAPI solution. Our techs and your techs will work together to come up with something great.
MEMBERSHIP & LOYALTY
Run real-time membership and loyalty programs in AudienceView that drive customer behavior and stickiness. Build a point scheme that encourages early renewals and create customers for life.
AudienceView has a suite of mobile tools for every type of user within your organization. For most leaders, the majority of their week is spent away from their desk. We keep you informed and engaged on the road.
AudienceView’s real-time ticketing and e-commerce platform benefits you by making insights and information available for your team. Use our analytics engine to drive operational change within your organization.
“Technology creates a greater appetite for what we (live entertainment) do… most people are interacting socially with each other. Our role is to introduce ourselves into the conversation.”
President, North Carolina Blumenthal Performing Arts Center
POWERING SOME OF THE MOST RECOGNIZABLE ORGANIZATIONS IN LIVE EVENTS
YOUR TICKET TO GROWING RELATIONSHIPS
Rebuild your customer engagement strategy with one solution – the right solution.
The AudienceView portfolio fuels attendee engagement, ticket sales and advertising solutions for sports, music and theater in 15 countries around the world.