AudienceView Ticketing

• Project Manager
• Software Developer (Java)

Project Manager

Location: Toronto
Travel: 10% +/-
Reports to: Manager of Project Managers

• Plan, manage and track multiple assigned Service Delivery projects according to budget, scope and timelines.
• Coordinate efforts and lead the combined (client and AV) project team members and any third-parties in order to deliver projects from project initiation through to delivery, go-live and then into AudienceView Support.
• Ensure that project milestones are met and delivered according to established client success criteria.
• Work with the Service Delivery Resource Managers to forecast and plan resource requirements and schedules.
• Manage the client relationship and expectations while maintaining internal priorities.
• Manage and assess client and project team issues, problems and risks. Escalate as appropriate to internal and external project stakeholders.
• Manage project scope via the AV Change Request process.
• Deliver and manage all executive level communication, both internal and external, establish appropriate communication channels between AudienceView and the client.
• Provide project status reports to internal and external stakeholders.
• Provide project budget reports to clients for time and material projects.
• Provide project budget reports to upper management (to analyze the project’s profit and loss).
• Coordinate project billing for the client with the AV Finance Department.
• Play a role to increase revenue opportunities with the client by identifying new business with them where appropriate.
• Develop Statements of Work and Change Requests as required.
• Build and motivate the project team by establishing goals for team members and securing their commitment to and understanding of the goals of the project(s).
• Use existing AV methodologies and processes and suggest improvements to methodologies and processes.

• The ideal candidate will have 5 years’ related project management experience.
    

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Software Developer (Java)

Location: Toronto, Ontario
Type: Permanent
Travel: 10% +/-
Reports to: Director of Software Development

You will be working together with domain experts, testers and developers as part of a cross-functional Agile team to build a world class ticketing solution. We are looking for passionate, talented, and innovative individuals who are interested in growing and succeeding with the company.

• Work as part of a development team to deliver software to satisfy functional requirements of solutions and problems for customers
• Design, develop, test and document software
• Work within defined software development process to ensure product specifications are met
• Support and maintain existing software
• Takes ownership of own personal growth and career planning with appropriate direction from Management
• Write high quality and well-documented code according to accepted standards based on user requirements with minimal supervision
• Contribute to successful completion of project deliverable

• The ideal candidates have a 5 years’ experience in software development and design in a Java environment, preferably with experience in JNI, JSP, Apache/Tomcat
• C++, HTML, JavaScript experience a strong advantage
• Ideally have experience in developing high volume, high performance, applications
• Excellent problem solving and debugging skills
• Excellent systems analysis skills
• Ability to work with clients/customers in a professional manner
• Ability to follow design documents and critique when required
• Must have clear verbal and written communication skills and style
• Should be able to work independently and in a team environment

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